BE Quality
Quality and satisfaction of customer needs
Bridgeport has always pursued the goal of achieving a level of excellence in all its activities by designing and manufacturing its own valves for air, gas and fluids, in order to guarantee full Customer satisfaction, both in terms of quality of the products supplied and of the service offered at all levels.
Making quality means serving customers, employees and communities, proclaiming high standards and putting them into practice every day.
Making quality means satisfying needs and exceeding expectations while continuing to improve.
Working for quality means producing valves of excellence and guaranteeing customer satisfaction.
The key points are:
- collaborative spirit of every worker
- training at all company levels
- continuous improvement
- product design and creation of solid processes
- collaboration with customers and suppliers at all levels of communication
- teamwork
- problem prevention rather than resolution
- risk and opportunity analysis
- process flexibility
- clear rules and rules that contribute to creating trust and respect
Total quality becomes inspiration
Quality system UNI EN ISO 9001: 2015 and IATF 16949: 2016
The adoption of the quality management system, in compliance with the UNI EN ISO 9001: 2015 and IATF 16949: 2016 standards, aims to satisfy the implicit and explicit needs of internal and external customers, who turn to Bridgeport looking for valves for cars and motorcycles, for air conditioning systems, for refrigerant gases, for fluids and valves for quality industrial gases. The objective is the competitiveness of the organizations through effective and efficient processes, cutting-edge technologies and tools, in the belief that all this allows to face the risks and opportunities associated with the operating context in a more punctual and effective way.
